For local service businesses
Collect service details, organize incoming requests, and give your team a clear place to follow up.
Give your team what it needs to respond.
Customers don’t always send the information you need to respond.
Details get harder to track across forms, inboxes, and notes.
Without a clear next step, requests can wait longer than intended.
Share a link, collect the details, and let your team take the next step.
Share your Branded Request Page link or QR code, or add intake to your website.
Customers can answer your questions in English or Spanish.
Your team reviews the request, updates its status, and contacts the customer.
A Branded Request Page, bilingual intake in English and Spanish, and a workspace for your leads.
Give customers a clear place to request service—with your business details and configured questions.
Let customers submit their service details in English or Spanish.
Review requests, update statuses, and keep notes together.
Start with the request capacity you need. Pay monthly or save 2 months with annual billing.
Monthly billing selected. Prices shown per month.
$69/month
Billed monthly
A clear starting point for service requests.
50 completed requests/month
$99/month
Billed monthly
More context for each request.
150 completed requests/month
$199/month
Billed monthly
More visibility as requests grow.
500 completed requests/month
Phone and SMS features require Growth or Scale, separate ResponseFlow setup and activation, and carrier approval where required. Availability depends on your number and call-routing setup. SMS consent is required where applicable.
| Allowance | Launch | Growth | Scale |
|---|---|---|---|
| Completed requests | 50 | 150 | 500 |
| Incoming chat messages | 2,000 | 6,000 | 25,000 |
Completed-request and incoming chat-message allowances reset at the start of each calendar month (UTC), regardless of monthly or annual billing. Chat-message allowances are not SMS credits.
Answers about intake, usage, and phone setup.
No. Share your Branded Request Page link or QR code. If you already have a website, you can add the ResponseFlow request widget.
Yes. Customers can complete your intake in English or Spanish.
A request counts when a customer finishes your intake flow. Each request is counted once; completing the customer’s job later does not add another request.
After approved setup on Growth or Scale, an eligible missed call can trigger a text with a link to your Request Page. It requires compatible call routing, an approved SMS sender, and ResponseFlow activation.
You can keep your existing business number for Request Page and website intake. Phone features require a compatible routing setup. Contact ResponseFlow to review options for your number before activation.
For questions about changing your plan or billing frequency, contact support@responseflow.app.
These limits count customer messages sent through your Request Page or website intake. One request can include several messages. Launch includes 2,000 per month, Growth 6,000, and Scale 25,000. ResponseFlow replies do not use this allowance. These are not SMS credits.